A breakdown is stressful, especially near traffic or in poor weather. The first priority is to get yourself and passengers to a safer location when possible, activate hazard lights and follow local emergency guidance.

Share useful location details

When calling for help, provide the road name, direction of travel, nearby landmarks, vehicle description and the nature of the issue. If you are in an unsafe location or there is a medical emergency, contact emergency services first.

Protect the vehicle and yourself

Do not stand in traffic lanes or attempt risky roadside repairs. Keep a charged phone, basic seasonal supplies and any vehicle-specific locking-wheel key accessible.

See towing and roadside assistance, towing in Albany, and contact information.